Corporate Compliance

Find out more about Vetter's Compliance Management System and Code of Conduct.

corp compliance

As a CDMO, Vetter recognizes that compliance is an integral part of our operations. Simply put, all individuals within Vetter as well as company activities as a whole must comply with all applicable laws, legal guidelines, and corporate policies. Our well-established state-of-the-art Compliance Management System is essential to our business. It contains elements of prevention and identification as well as adequate time for response and helps us maintain legal compliance. It allows us to operate according to the highest ethical standards and follow all relevant directives.

In an ever-changing global market, it is also vital that we stay informed on compliance issues and reasses the situation every day. Rapid corporate growth, increased requirements in national and international legal systems, and changing customer specifications must be constantly considered. Therefore, we regularly review and update both our Corporate Compliance System and our Code of Conduct. These procedures keep Vetter aligned with our customers’ changing needs, with legal guidelines, and with our own ethical principles and goals.

Elements to maintain a culture of compliance:

  • Ethical behavior and integrity
  • Consistency and efficiency
  • Clear knowledge of guidelines
  • Effective training and education
  • Open, transparent communication
  • Conviction and commitment

With consistent training and communication, compliance is a cornerstone of our operations. Compliance enables us to move forward lawfully and responsibly, prevent violations, and uphold the highest principles while operating as a responsible CDMO. Our ongoing dedication to compliance helps us fulfill our purpose of serving customers and patients around the world.

Vetter whistleblowing system

Serious reports help us to promptly remedy potential or actual violations against laws or company policies and to prevent or reduce any damage to our company, employees or business partners. You may notice behavior which is not (or does not appear to be) consistent with our commitment to compliance, for example deviations from the law or our Code of Conduct. In this case, we encourage you to share your concerns with us, whether you are an employee or an external informant (e.g., a customer or supplier). Regardless of whether you choose to report in person or anonymously, your request will be processed in due time and any information you submit will be kept strictly confidential.

For questions and information about compliance, please use the following channels to contact us:

Corporate Compliance Office (reporting system for personal reports)

Please contact the Vetter Corporate Compliance Office to submit your personal reports using the contact data below:

Corporate Compliance Office
Phone: +49 (0)751-3700-1009

Whistleblowing Hotline (reporting system for anonymous reports)

If you wish to remain anonymous, please contact the Vetter Whistleblowing Hotline (accessible via phone or email). The hotline is operated by an external and neutral contact partner, a so-called ombudsperson, who is a member of the law firm Dr. Oehmichen & Partner.

The reporting person may reveal their identity via this reporting channel on a voluntary basis, but is not obliged to do so.  However, since we appreciate open communication, we encourage you to share your name and contact data. This gives us the opportunity to process your reports as effectively as possible.  

The Whistleblowing Hotline is available Monday to Friday between 10 am and 5 pm CET (except on public holidays). Reports can be given in German or English by email at any time or by phone at the times stated above using the contact data below:

Whistleblowing Hotline
Phone: +49 6172 138 83 0

Assurance of confidentiality and protection of persons reporting in good faith

We expect any person to make their report in good faith and with good intentions. For this reason, Vetter guarantees to protect any person forwarding information in good faith from retaliation or other disadvantages.

Please note: It is forbidden to pass on knowingly false information or to make reports containing unjustified accusations. While evaluating the information provided, Vetter must also take into account the legitimate interests of the person affected by the forwarded information. Please consider that casting suspicion on another person can have serious consequences for that person. For this reason, please use the whistleblowing system at Vetter responsibly.


Vetter Code of Conduct

PDF | 2 MB

Modern Slavery Statement

We are fully committed to establishing, maintaining and improving systems and processes to prevent modern slavery both in our own operations and our supply chain. Learn more in our Modern Slavery Statement.